Counseling Center – Crossroads Counseling Center
Crossroads Counseling Center provides outpatient mental health and substance use therapy services across two Wisconsin locations. The Janesville office is at 17 S. River St., Suite 254, Janesville, WI 53548, with hours Monday through Thursday from 8:00 a.m. to 7:00 p.m. The Sun Prairie location operates from two suites at 722 and 821 Lois Drive, Sun Prairie, WI 53590, and is open Monday through Friday from 8:00 a.m. to 5:00 p.m. The Janesville office can be reached at 608.755.5260 (fax: 608.755.5267), and the Sun Prairie office at 608.837.9112 (fax: 608.837.9191). General inquiries can be sent to [email protected].
The center’s stated mission is to deliver quality, cost-effective treatment that addresses social and emotional issues while integrating resources from home, school, and the broader community. Owner Guy Shilts has described the practice’s purpose as supporting individuals when existing ways of managing life are no longer working.
Both locations offer individual outpatient therapy for mental health and substance use concerns. The Sun Prairie site additionally provides an Adolescent Intensive Outpatient Day Treatment program, offering a structured, higher-intensity service option for younger clients who require more support than standard outpatient sessions. The practice is currently accepting new clients; the intake process is completed online, and a staff member follows up within one business day of form submission.
The center serves individuals experiencing mental health challenges and substance use difficulties, and the adolescent program reflects the capacity to work with younger populations in a structured day treatment format. Specific therapeutic modalities such as CBT, DBT, or EMDR are not enumerated on the site, and individual clinician names and their credentials are not published in the available content. Insurance participation details and self-pay rate information are also not specified on the website. The practice’s integration of home, school, and community resources into its treatment philosophy reflects a broader view of recovery that extends beyond the counseling room. The practice maintains a presence on LinkedIn and Facebook for community updates and outreach.